The delivery time for your order depends on the product and your location. Generally, orders processed take about 7-15 business days for delivery. You will receive a tracking number once your order has been shipped, allowing you to monitor its progress until it reaches your doorstep.

If you receive a damaged or incorrect item, please contact our customer service team within 7 days of receiving your order. Provide us with your order number, a description of the issue, and photos of the damaged or incorrect product. We will work with Zendrop to resolve the issue promptly, either by sending a replacement or issuing a refund.

Yes, you can track your order. Once your order is shipped, you will receive an email with a tracking number and a link to track your package. You can use this link to see real-time updates on the status and location of your order until it is delivered.

We offer a 30-day return policy for most products. If you are not completely satisfied with your purchase, you can return the item within 30 days of receipt for a refund or exchange. The item must be in its original condition and packaging. Please contact our customer service team to initiate the return process and receive further instructions. Note that return shipping costs may apply, and certain products may be non-returnable due to hygiene reasons.